Migration to SSO

We are introducing a new SaaS deployment technology, which supports Single Sign-On (SSO) with your company user account (see SaaS Using Single Sign-On (SSO)). SaaS customers currently using RemoteApp will be gradually migrated to this new solution.

Below are the key changes and improvements you can expect following the migration:

Key Differences

  • Unified Login Portal: You will now have a single login portal for both NEXUS IC and IC-Web.

  • Corporate Credentials: Use your corporate credentials for SSO, eliminating the need to remember separate login details or contacting Wood for password resets.

  • Local File System Access: You can now upload and download files directly to and from your local file system. Files saved out of NEXUS will be saved to your local Downloads folder.

  • Local Browser URLs: URLs will load in your local browser for a more seamless experience.

  • File Import Format: Imports can only be performed using the CSV file format (importing directly from XLSX files is not supported).

  • Application Window Extents: The application window is limited to the extents of the browser window, meaning dialogs within the application cannot be dragged outside of the browser’s window.

Known Issues

Feature

Issue

Wood Internal Reference

Drag & Drop

Drag & drop to upload Library and Multimedia files is not currently supported.

#76068

Importing

CSV import does not support the use of multi-line text.

#63952

INSPECTION Screen

Panes can be docked between locations. However, floating panes cannot be redocked without loading the saved desktop.

#76018

Copy & Paste

To enable copying and pasting data from NEXUS to other applications, you must first ensure that the clipboard is enabled in your browser. Some browsers prompt you if it is not allowed, but others, such as Safari, deny it by default. In this case, disable any content blockers for the NEXUS application in your browser settings.

#72409

IC-Inspector Access

IC-Inspector does not yet support SSO. Inspectors will require a separate username and password to log in to the tablet.

#74372

4K and 5K Monitors

On very high resolution monitors at maximum display setting, the application window may not extend to fill the full-screen browser window.

#76037