SaaS Deployment - RemoteApp

If you use RemoteApp and IC-Web for Software as a Service (SaaS), ensure that you meet the deployment requirements listed below.

RemoteApp

For the RemoteApp, consider the following requirements and recommendations:

Supported Operating Systems

For the RemoteApp, the following client operating systems are supported:

Windows 8

Windows 10. x86 (32-bit) and x64 (64-bit)

Windows Server 2012 R2 (or higher)

Note

Windows 7 is no longer supported. If you use it anyway, you will at minimum need to install the Microsoft patches for KB2830477 and then update by following the Microsoft patch notes here: KB2923545.

Required Ports

RemoteApp requires client access to port 443 and can (optionally) use UDP 3389 for better RemoteApp performance. (See https://social.technet.microsoft.com/wiki/contents/articles/16164.rds-2012-which-ports-are-used-during-deployment.aspx.)

Recommended Bandwidth

The recommended minimum bandwidth is 5 Mbps.

Recommended Latency

Wood recommends <120ms latency for acceptable performance with RemoteApp.

IC-Web

For IC-Web, consider the following requirements and recommendations:

Supported Browsers

For IC-Web, the following browsers are supported:

Chrome 54.0 or above

Microsoft Edge 79 or above

Safari 9.1 or above

Firefox 53.0 or above. 3D drawings may be slower in Firefox.

Internet Explorer is not supported.

Recommended Latency

Wood recommends <300ms latency for acceptable performance with IC-Web.