NEXUS Support

You can contact NEXUS Support to:

• Ask our support team for help when you encounter an issue

• Report a bug

• Request a feature

• Request new user accounts (SaaS customers only)

To use NEXUS Support, you need a user account for the NEXUS Support Portal. A new user account is automatically created when you first write an email to support@nexusic.com. For more information, see Creating User Account for NEXUS Support.

You can contact NEXUS Support in one of the following ways:

• Send an email to support@nexusic.com

• Log on to the NEXUS Support Portal (https://support.nexusic.com/) and create an issue (see Creating a New Issue)

For information about how to track your issues, see Tracking an Issue.