Upgrading

If you are upgrading from NEXUS IC version 5:

  • We suggest consulting with us. Email us at support@nexusic.com.
  • Ensure that you have used NEXUS 5’s Database Backup feature to take a backup of your version 5 database and have put the backup in a safe place.
  • In NEXUS IC 5, ensure that a user account exists that has permission to upgrade the database. In Database ‣ Security, check Security Areas ‣ Asset Integrity Manager ‣ Schema Update for both the Administrators group and the user account you plan to use. If in doubt, set both to read/write.
  • Restore the database with NEXUS IC 6. (We recommend not just connecting to the existing database, because if you do this you will not get an option to set a backup path. This backup path is necessary for the upgrade to work correctly.)

You will receive an upgrade prompt. Note that the upgrade is irreversible (which is why you took a backup) and may take some time. (It’s OK to kick it off in the evening and check the results in the morning — it doesn’t need watching.)

At the end of the upgrade, NEXUS IC 6 will have written a log, giving details of its actions. This log is named IntegrityCentre_Trace.log and can be found in: C:\Users\[USER_NAME]\AppData\Roaming\NEXUS

Search this for the word “Warning” or the phrases “Warning Storage Engine” or “Warning Schema Update”. This latter phrase covers the most important issues. All these are warnings, not errors — they are merely here to let you know about changes that were made. Information messages can be ignored. Preserve a copy of this log file — otherwise it will be overwritten next time you restart NEXUS IC.

If you run into any problems, contact us with a backup of the database and/or a copy of the log file.

Traffic lights and report templates will not be ported from version 5 — you will need to recreate these afresh in your new version 6 database. (This is because these features work in a different way in version 6, for speed reasons.)