NEXUS IC, IC-Web & IC-Inspector SaaS logins

If your NEXUS IC instance is hosted by Wood, the following guides to logins apply.

If your NEXUS IC instance is not hosted by Wood, parts of the guides may still be applicable.

NEXUS IC Remote App login

  1. Click URL to launch in browser

For APAC : https://remote-ae.nexusic.com

For UK : https://remote-uks.nexusic.com

For US : https://remote-scus.nexusic.com

  1. For first time logins, enter Username only and the temporary password provided to you by the NEXUS support team:
_images/general.saas.login.1.png
For returning users, skip straight to step 7.  
  1. Click on the hyperlink to change your temporary password:
_images/general.saas.login.2.png
  1. In the Change Password screen, enter nexusic\username, the temporary password, then your new password (twice to confirm). Click Submit.
_images/general.saas.login.3.png
Password rules can be seen here. In summary, your new password should contain at least three of: uppercase, lowercase, digits, non-alphanumeric (~!@#$%^&*_-+=`|(){}[]:;”’<>,.?/), and alphabetic characters that are not uppercase or lowercase.
  1. If you have successfully changed your password, then you should click on the OK button.
_images/general.saas.login.4.png
  1. You will then be taken back to the login screen, which is where you will be directed to next time you login.
_images/general.saas.login.5.png
  1. In the RD Web Access login, enter your User name only:
_images/general.saas.login.6.png
  1. Click on the RemoteApp icon:
_images/general.saas.login.7.png
  1. In the popup authentication dialog, ensure that you use the nexusic\username:
_images/general.saas.login.8.png

Mac OS NEXUS IC login

Download the Microsoft Remote Desktop app from the Mac App Store. Then follow the above steps.

iOS/iPadOS NEXUS IC login

IC-Web login

  1. Enter the IC-Web URL.
  1. Enter username as username@nexusic.com

    and your password.

_images/general.saas.login.ic-web.png

IC-Inspector login

  1. Enter the Server name as normal.
_images/general.saas.login.ic-inspector.png
  1. Enter username as username@nexusic.com

    and your password.